Privacy Policy

We collect only what we need to provide pet service bookings, keep you informed, and respond to support requests. This notice explains the data we handle, why we use it, and how you can exercise your rights.

Data we collect

• Contact details such as name, email, and phone number.
• Booking details like service type, pet information, timing, and location.
• Support communications and feedback shared with our team.
• Technical signals (device, browser, rough location) for reliability and fraud prevention.

How we use data

• To schedule and manage pet services you request.
• To share updates and confirmations about your bookings.
• To provide customer support and resolve issues.
• To improve reliability, security, and product experience.

Sharing

We share only what is necessary with trusted service providers (e.g., messaging, hosting, analytics) under data protection agreements. We do not sell personal data.

Retention

We keep booking and support records for as long as needed to deliver services and comply with legal obligations.

Your choices

• Request a copy, correction, or deletion of your data.
• Opt out of non-essential communications at any time.

Security

We use encryption in transit, access controls, and monitoring to protect your information.

Contact

Email yonapets.care@gmail.com for privacy questions or requests.

Last updated: 2025-12-15